For our Monzo Premium clients only

You have encountered a problem with your trip

File a claim

You are covered worldwide

List of coverages

Contact us

If you have any questions about your policy, please fill in our contact form or call us on 0330 808 5209. Monday to Friday 9am-5pm (UK time).
If you have a medical emergency or need to curtail your trip, please contact Zurich assist at +44 (0) 20 8156 2610. Zurich assist is available 24/7.
Go to the FAQs
File a claim

Do you make a claim for one of these topics?


Step 1

Download this medical certificate template and have it completed by your general praticioner.
Download the template

Step 2

Your general praticioner filled out the template? File the claim now
File a claim