Valuables inconvenience

Ensure the safety of your belongings with coverage for lost, damaged, or stolen baggage and valuables throughout your trip.

Baggage delay by the carrier

Baggage delay
Up to £300
Extended baggage delay
if delayed more than 48 hours
Up to £700

Compensates you for the temporary loss of checked-in baggage during your outward journey for over 4 hours.

You will also be reimbursed for emergency replacement of clothing, medication, and toiletries, up to the specified limit in the benefit table. If the baggage is permanently lost, please refer to the lost valuables sections of your coverage.

Main exclusion

  • Due to delay, confiscation or detention by customs (or other authorities)
  • Baggage shipped as freight or under a bill of lading
  • Costs or charges for which any carrier must, has or will compensate

Documents needed to file a claim

  • Invoice or receipt for you trip
  • Proof from your carrier
  • Invoice or receipt for emergency purchases

Excess

£50

Baggage and valuables

Lost baggage
when lost by the carrier or hotel
Up to £750
Valuables
in case of loss, theft or damage
Up to £750
Personal money
in case of loss, theft or damage
Up to £250
Travel documents
in case of loss, theft or damage
Up to £300

Covers you in case of accidental loss, theft, or damage to baggage and valuables for all beneficiaries traveling together. If an item can be economically repaired, only the cost of repair will be covered.

Applies when your valuables are handled by the carrier, authorities or hotel throughout your trip.

Main exclusions

  • Unexplained loss and disappearance
  • Personal money when you cannot provide withdrawal evidence
  • Baggage shipped as freight or under a bill of lading
  • Anything left unattended (unless in a hotel safe or locked safety deposit box)

Documents needed to file a claim

  • Invoice or receipts for your trip
  • Police report in case of loss or theft
  • Carrier report if your item was mishandled by the carrier
  • Damage report in case of damage
  • Itemised list of your items
  • Proof of ownership for your items

Excess

£50

Mugging

Personal possessions mugging
Up to £1,000

Covers you if your personal possessions are stolen during a trip mugging. Reimbursement is based on the replacement value. Repayment is required for recovered stolen possessions, and the cost of repair is covered for damaged possessions if it is economical.

Main exclusions

  • Does not apply in the UK
  • Items purchased more than 5 years ago.
  • Any item left unattended

Documents needed to file a claim

  • Invoice or receipt for your trip
  • Police report
  • Witness statement (optional)
  • Medical certificate if injured
  • Itemised list of your items

Excess

£50

Questions you may have

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